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Full job description
We are looking for a Customer Support Executive to join our Internet services team in Dharamshala. Preferences will be given to local candidates.

Responsibilities

Answer calls and mail professionally to provide information about products and services
Take care of customer complaint
Logged the complaint
Allot the complaint
Take care of all the inquiries and queries of customers.
Requirements

Minimum 12th Passed or Graduate
Excellent communication skills
Good Listening and problem-solving skills over mail and telephone
Ability to take and handle stress pressure of complaint center
Manage large amounts of incoming calls, emails, and messages from other channels
Resolve customer complaints via phone, mail.
Good Knowledge of networking
Needs to have troubleshooting knowledge/experience of computer networks, routers/switches, wi-fi, etc.
Other Information

Reporting to: Manager
Remuneration: ₹10,000 – ₹15,000.00 per month plus health and accident insurance
Joining timeline: Immediate to 30 days
Location: Dharamshala, Himachal Pradesh

Job Code: Moonpeak

About Us
Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh.

Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia.

Why work with us?

Work from a place which is many people’s dream.
A better quality of life for you and your family.
Work-life balance
Job Types: Full-time, Fresher

Pay: ₹10,000.00 – ₹15,000.00 per month

Benefits:

Paid sick time
Paid time off
Schedule:

Day shift
Rotational shift
Weekend availability
Supplemental Pay:

Performance bonus
Application Question(s):

Hope you have read the complete job post. Please mention the job code.
Will you be able to reliably commute to Dharamsala, Himachal Pradesh for this job?
Education:

Bachelor’s (Preferred)
Experience:

Customer service: 1 year (Preferred)