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If you have experience in Customer Relationship Service Management /Business Development/ Sales experience in Matrimony App/_Education Based/ Edtech/Educational consultancy_/ Time Share / IT /ITES Products sales or similar to our Industry only Apply
Salary up to 25 K Montly (with Salary and Incentives)
Yearly Bonus ( upto 25 K)
Yearly Paid Leaves – (upto 2 Weeks)
Minimum Experience 1 Years
Other Benefits
To Feature in our Insta Reels/Youtube Shorts/Youtube as Presenter
Opportunity To Do BBA/MCA/MBA from Amrita University
Upto 2 Weeks Paid leaves given based on performance ( Yearly ) – You can plan long Holidays- Kashmir/Leh Ladak/North India/ Overseas or similar !
Weekend/Second and Fourth Saturday Leave on Non Peak seasons
How is this Job ?
Easy & Understandable business process
What happens if Join
Worth 20 K – Proper Training Will be Provided
Experience in Start up culture and process
Experience certificate after completing one Successful Year
We are seeking a dynamic, friendly and customer-focused individual to join our team as a Customer Relations Executive. The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention.
Role & Responsibilities
Respond promptly and professionally to customer inquiries via CRM, Phone, Email, or Whatsapp/campaigns
Talk with Parents/Students and direct to our services or products
Onboard the Registered candidates/Parents to services
Service the Assigned clients day to day basis
Making sure that the services are availed to them on time
Build and maintain strong, long-lasting client relationships.
Creating smiles by providing prompt services
Supporting marketing and sales campaign both online and offline
Scheduling Meetings with clients online and facilitating
Sales Cold Calling / Business Development activities
Qualification / Requirements
MBA/BBA Airline& Airport Management/Bachelor’s degree in any stream
Ms Excel proficiency is a Must
Strong communication skills : Better Business English/Malayalam both verbal and non verbal
Better Listening skills : Listening to clients problems/querries and suggest solutions
Knowledge of educational trends
Flexibility to travel as needed for client meetings and Industry events
Proven experience in customer service or a similar role.
Strong communication and problem-solving skills.
Ability to manage multiple tasks and prioritize effectively.
Excellent interpersonal skills and a customer-first mindset.
Proficiency in CRM software is a plus
Having Own Laptop is an advantage
Why Join Us?
Kerala’s Best Career Advisory firm
Most trusted Higher Education partner
Serving students community with Youtube Channel over 59K+ subscriber
Best work atmosphere with Canteen, Cafeteria facilities, easy accessible office location
Fastest Growing EdTech Company
Call : 8111 80 39 65
Mail: hr@collegeguru.in
Job Types: Full-time, Permanent @ Kalamassery Kochi
Job Type: Full-time
Pay: ₹18,000.00 – ₹25,000.00 per month
Benefits:
Paid sick time
Schedule:
Day shift
Supplemental Pay:
Performance bonus