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Customer Service Representative
Full-Time
salary 300,000 - 400,000 ₹ / Per Year
category Customer Service Representative
created 02/27/2025
end dateCloses: 04/29/2025
location Lajpat Nagar, Delhi, India
location Views: 43
Job Info
No of Jobs: 1
Posted: 02/27/2025
Apply Before: 04/29/2025
Gender: Female
Age in Years: Any Age
Languages:
Working Days: 5 days Working
Shift Timings: Night Shift
Experience in Years: 2-5 Years
Benefits: Health insurance, Provident Fund, Accommodation
Pay Type: Fixed
Joining Fee Req. from Candidate: No
Work Location Type: Work From Office
Education/Qualifications: Graduate
Industry: Others
Address For Walk-in- Interview: Lajpat Nagar-IV , NewDelhi, Delhi, India - 110024
Description

Full job description
Job Opening: E-Commerce Executive (Female Only from North East)
Location: South Delhi (Office)
Accommodation: Free Onsite Accommodation Provided

We are a USA-based company with a strong presence since 1997, having offices in the USA and a back office in New Delhi. We are currently looking for a dedicated and skilled E-Commerce Executive (Female Only from North East) to join our team in South Delhi. If you have a passion for eCommerce, excellent written English, and a knack for detail, this opportunity could be perfect for you!

Job Profile:

Manage tasks on the E-Commerce platform and product listings.
Handle backend functions including order management, customer interactions, and using Chatra for live chat support.
Write clear, engaging, and grammatically correct product descriptions.
Responsibilities:

Update and maintain product information.
Communicate with customers efficiently.
Ensure all orders are accurately processed.
Write product descriptions that are clear, concise, and compelling.
Use Microsoft Excel for tracking and organizing product data and orders.
Skills & Qualifications:

Proficient in English (both written and verbal).
Excellent writing skills for clear, grammatically correct content.
Knowledge of Microsoft Excel for data organization and tracking.
Excellent Communication Skill Fluent in English with 1-2 years BPO or customer service will be preferred
A passion for delivering high-quality customer service and engaging with customers online.
Perks:

Free onsite accommodation provided by the company.
Competitive salary and opportunity for growth.
Why Join Us?

Work in a dynamic, international company that values your skills.
Flexible work environment and a supportive team.
Gain hands-on experience with leading eCommerce platforms and tools.
If you are looking to make a meaningful impact in the eCommerce world and thrive in a fast-paced environment, we want to hear from you!

Apply today and be a part of our success story!

Job Type: Full-time

Pay: ₹300,000.00 – ₹420,000.00 per year

Benefits:

Leave encashment
Paid time off
Provident Fund
Schedule:

Fixed shift
Monday to Friday
Night shift
Supplemental Pay:

Performance bonus
Experience:

Customer Service or BPO: 2 years (Required)
Location:

Delhi (Required)
Shift availability:

Night Shift (Required)

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