Employer

Position Overview:
The Front Desk Executive serves as the first point of contact for visitors, clients, and employees. This role requires excellent communication, organizational, and interpersonal skills to ensure smooth operations at the front desk and provide a welcoming experience for all.

Key Responsibilities:

Greeting and Reception:
Welcome visitors, clients, and employees with a friendly and professional demeanor.
Ensure the front desk area is tidy, organized, and presentable.
Communication Management:
Answer, screen, and forward phone calls, and respond to emails or inquiries promptly.
Provide basic and accurate information in person, via phone, or email.
Visitor Coordination:
Maintain a log of visitors and issue visitor passes as necessary.
Direct visitors to the appropriate person or department.
Administrative Support:
Handle incoming and outgoing mail, packages, and deliveries.
Manage meeting room bookings and schedules.
Assist with administrative tasks such as data entry, filing, or scheduling as required.
Security and Compliance:
Ensure adherence to company policies for visitor access.
Monitor security protocols, such as verifying visitor identities when necessary.
Requirements:

Education: High school diploma or equivalent; additional certification in office administration or related fields is a plus.
Experience: Prior experience in a front desk, receptionist, or customer service role preferred.
Skills:
Excellent verbal and written communication.
Strong organizational and multitasking abilities.
Proficiency in office management tools (e.g., MS Office, phone systems).
Personal Attributes:
Professional appearance and attitude.
Ability to remain calm under pressure.
Strong attention to detail.