Customer Service Representative ( USA )
Full-Time
600,000 ₹
/ Per Year
Customer Service Representative
03/28/2025
Closes:
05/28/2025
[Sanpada_Navi Mumbai-Maharashtra, Navi Mumbai-Maharashtra, Navi Mumbai-Maharashtra, Mumbai-Maharashtra, India]
Views: 9
Job Info
No of Jobs:
1
Posted:
03/28/2025
Apply Before:
05/28/2025
Gender: Any
Age in Years: Any Age
Language:
Working Days: 5 days Working
Shift Timings: Night Shift
Experience: 0-2 Years
Benefits: Cell phone reimbursement, Health insurance, Provident Fund, Annual Bonus
Pay Type: Fixed
Joining Fee Req. from Candidate: No
Work Location: Work From Home
Qualifications: Class 12 Pass, Graduate
Industry: Others
Address For Walk-in- Interview: Sanpada_Navi Mumbai, Maharashtra,
Description
- Full job description
Designation : Customer Representative (US) - Experience : Minimum 2+years of experience in customer service, sales.
- Salary : Depend on the interview
- Location: Sandhurst Road – Mumbai
- Job Summary
- We are seeking a highly skilled and customer-focused Customer Representative to join our US Chemical Industry team. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our chemical products and services to existing and potential customers.
- Essential Duties and Responsibilities:
- Customer Service: Respond to customer inquiries, resolve complaints, and provide timely and effective solutions to customer issues related to chemical products and services.
Account Management: Manage existing customer accounts, identify new sales opportunities, and promote our chemical products and services to customers.
Sales Support: Provide sales support to the US Chemical Industry sales team, including generating leads, qualifying prospects, and providing product information.
Product Knowledge: Develop and maintain in-depth knowledge of our chemical products and services, including features, benefits, and applications.
Communication: Communicate effectively with customers, colleagues, and management, both verbally and in writing.
Problem-Solving: Analyze customer complaints and issues, and develop effective solutions to resolve them.
Regulatory Compliance: Ensure compliance with relevant chemical industry regulations.
Data Entry: Accurately and efficiently enter customer data, orders, and other relevant information into our system.
Job Types: Full-time, Permanent - Pay: Up to ₹600,000.00 per year
- Benefits:
- Cell phone reimbursement
Health insurance
Provident Fund
Work from home
Schedule: - Monday to Friday
Night shift
Rotational shift
Supplemental Pay: - Yearly bonus
Language: - English (Preferred)
Hindi (Preferred) - Speak with the employer
+91 9380494630
