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Customer Support Executive (CSE)
Full-Time
salary 18,000 - 25,000 ₹ / Per Month
category Customer Service Representative
created 04/07/2025
end dateCloses: 06/07/2025
location [Andheri_Mumbai-Maharashtra, Mumbai-Maharashtra, India]
location Views: 3
Job Info
No of Jobs: 1
Posted: 04/07/2025
Apply Before: 06/07/2025
Gender: Any
Age in Years: Any Age
Language:
Working Days: 6 days Working
Shift Timings: Day Shift/General Shift
Experience: 2-5 Years
Benefits:
Pay Type: Fixed
Joining Fee Req. from Candidate: No
Work Location: Work From Office
Qualifications: Graduate
Industry: Others
Address For Walk-in- Interview: Andheri Mumbai Maharashtra
Description

Full job description
Key Responsibilities:

Client Consultation & Support:

Engage with website clients over the phone to provide product information, answer inquiries, and assist with order placement.

Address customer concerns or issues related to hair products, delivery, and online orders.

Order Management & Coordination:

Manage and track online orders through platforms like Shopify and Shiprocket.

Coordinate with the warehouse team to ensure timely and accurate fulfillment of online orders.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 – ₹25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Yearly bonus
Education:

Bachelor’s (Required)
Experience:

Customer support: 3 years (Required)
Language:

English, Hindi, Marathi & Gujarati (Required)
Location:

Andheri East, Mumbai, Maharashtra (Required)
Shift availability:

Day Shift (Required)

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