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Key Responsibilities:
Client Consultation & Support:
Engage with website clients over the phone to provide product information, answer inquiries, and assist with order placement.
Address customer concerns or issues related to hair products, delivery, and online orders.
Order Management & Coordination:
Manage and track online orders through platforms like Shopify and Shiprocket.
Coordinate with the warehouse team to ensure timely and accurate fulfillment of online orders.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 – ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Education:
Bachelor’s (Required)
Experience:
Customer support: 3 years (Required)
Language:
English, Hindi, Marathi & Gujarati (Required)
Location:
Andheri East, Mumbai, Maharashtra (Required)
Shift availability:
Day Shift (Required)