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Full job description
Job Overview:

We are looking for an experienced E-Commerce Executive to manage our online sales and presence. The ideal candidate will have a solid understanding of e-commerce platforms, digital marketing, and customer engagement strategies. This role involves overseeing the entire e-commerce lifecycle from product listing to order fulfillment.

Responsibilities:

1. E-Commerce Management:

Oversee the day-to-day operations of the e-commerce platform.
Ensure all products are accurately listed, prices are up-to-date, and inventory levels are maintained.
2. Product Presentation:

Optimize product listings for maximum visibility and conversion.
Collaborate with the content team to ensure product descriptions and images are engaging and accurate.
3. Order Fulfillment:

Manage order processing, shipping, and returns to ensure a seamless customer experience.
Work closely with the logistics team to optimize delivery times and minimize errors.
4. Customer Engagement:

Monitor customer reviews and feedback, addressing any issues promptly.
Implement strategies to enhance customer satisfaction and loyalty.
5. Analytics and Reporting:

Analyze e-commerce metrics and generate reports to track performance.
Provide insights and recommendations for continuous improvement.
6. Marketplace Management:

Manage relationships with third-party e-commerce platforms.
Explore opportunities to expand the brand’s presence on additional marketplaces.
Qualifications:

Minimum 2 years of experience in eCommerce.
Graduation in any stream.
Strong analytical and problem-solving abilities.
Excellent interpersonal skills and ability to work in a team.
Proficient in Advance Excel (VLOOKUP, HLOOKUP, Formulas, etc.).
Good written and verbal communication skills.
Basic understanding of eCommerce and brand management.
Flexible to work extended hours.

Department: Digital Marketing
Position: E-Commerce Executive
State: Maharashtra
City: Pune

email us at: careers@kaybeebio.com / call us at: +91 7066036615