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Responsibilities & Key Deliverables

About the Role: We are seeking a highly skilled and experienced Technical Manager to lead our dynamic team. The ideal candidate will have a strong blend of managerial and technical expertise, capable of driving innovation and managing complex projects. This role requires a proactive individual with an entrepreneurial mindset, excellent decision-making skills, and the ability to communicate effectively with senior stakeholders

Lead and manage a team of developers, ensuring high-quality delivery of mobile and web applications.
Own the entire app development lifecycle, from concept to deployment and support.
Conduct technical discussions with development teams to evaluate effort, timelines, and quality of app delivery.
Manage backend integration, REST APIs, third-party integrations, and gateways.
Implement coding standards, code quality improvements, and vulnerability mitigation processes.
Drive tech transformation and upgrades, ensuring the adoption of best practices in app development, release, support, monitoring, DevSecOps, and CI/CD processes.
Utilize cloud concepts (Azure/AWS), microservices, and resource provisioning/optimization.
Work on product engineering, innovation, product/tools evaluation, and support.
Participate in AMS projects and ITSM processes.
Improve customer experience through app stability, UI enhancements, integration approaches, and the latest tech concepts.

Experience

6-12 years in technical management role

Qualifications

Industry Preferred

Bachelor’s degree in computer science, Engineering, or a related field. Management degree is a plus
6-12 years of experience in a technical management role.
Proven track record of leading successful tech transformation projects and app development initiatives.

General Requirements

Leadership: Ability to inspire and motivate large vendor team, fostering a collaborative and innovative work environment.
Communication: Excellent verbal and written communication skills, capable of articulating technical concepts to non-technical stakeholders.
Decision-Making: Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.
Stakeholder Management: Confidently manage relationships with senior stakeholders, ensuring alignment with business goals.
Entrepreneurial Mindset: Proactive and innovative, with a passion for exploring new ideas and driving continuous improvement.
Adaptability: Ability to manage multiple technologies and projects simultaneously, adapting to changing priorities and requirements.
Analytical Skills: Strong analytical skills to assess project requirements, timelines, and quality metrics.
Customer Focus: Commitment to improving customer experience through innovative solutions and high-quality app delivery.
Team Collaboration: Foster a collaborative team environment, encouraging knowledge sharing and continuous learning.