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Aarav Global Products & Services Pvt. Ltd. provided pay range
This range is provided by Aarav Global Products & Services Pvt. Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range
₹15,000.00/mo – ₹25,000.00/mo
Skills:
Communication Skills, Active Listening, Persuasion, Customer Service, Problem Solving, Empathy, Time Management, Sales Skills,

Company Overview

Aarav Software Services PVT LTD is a trusted partner in managing end-to-end Application Life Cycle & Business Critical Processes. Aarav Software Services is a national and international Information Technology (IT) and Banking Financial Services and Insurance (BFSI) organization focused on delivering smart, next-generation business solutions that help enterprises across the world to overcome their business challenges. The company is headquartered in Mumbai, Maharashtra, employs 1001-5000 people, and operates within the IT Services and IT Consulting industry.

Job Overview

We are seeking a dynamic and motivated Telecaller to join our team at Aarav Global Products & Services Pvt. Ltd. The role is a mid-level position based in Malad, requiring a maximum of 6 years of work experience. This is a full-time employment opportunity where you will be responsible for engaging with potential clients over the phone to drive sales and customer engagement.

Qualifications And Skills

Excellent communication skills to effectively convey information and engage customers over the phone.
Active listening skills to fully understand and address customer needs and queries.
Strong persuasion skills to convince potential clients and close sales.
Exceptional customer service skills to provide a positive experience to all clients.
Problem-solving abilities to resolve customer issues and objections effectively.
Empathy to understand and connect with customer concerns on a personal level.
Time management skills to handle multiple calls and tasks efficiently during the workday.
Sales skills to meet and exceed targets through strategic selling techniques.

Roles And Responsibilities

Contact potential and existing customers to inform them about our services and products.
Answer questions about the company, its offerings, and address any objections customers may have.
Generate sales leads by following up on marketing campaigns and cold calling.
Maintain detailed records of conversations and customer information in the company’s CRM system.
Meet and exceed daily, weekly, and monthly sales targets and objectives.
Collaborate with the sales team to develop strategies for improving sales and customer satisfaction.
Provide constructive feedback to management regarding customer needs, concerns, and interests.
Stay updated with product and service knowledge to ensure accurate information is communicated to customers.