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Woodrock Group
Kolkata, West Bengal, India
Kolkata, West Bengal, India
Full-Time
Customer Service
Negotiable
6 days Ago
Gender: Any Gender
Working Days: 6 days Working
Experience: 2-5 Years
Pay Type: Fixed Plus Incentive
Work Location: Work From Office
🔥 What We’re Looking For:
✅ Excellent communication skills (verbal & written)
✅ Minimum 1 year of experience in BPO / relevant training role
✅ Flexible with rotational week-offs & shifts
✅ Strong command over product & process to confidently interact with clients
✅ Hands-on experience in handling NHT (New Hire Training) & OJT (On-the-Job Training)
✅ Solid understanding of Training KPIs, TNI, TNA & performance metrics
🌟 Why Join Us?
✔ Opportunity to shape future talent
✔ Growth-driven environment
✔ Client exposure
✔ Performance-based career progression
