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Job description
Brief Summary

The AGM SCM will be responsible for overseeing the Diamond Operations ie Forward Flow and Reverse flow (PPC, FGD and Repairs). This role demands seamless coordination with the Merchandising team, strong vendor management, and timely execution of inwarding, repairs, and distribution activities. The incumbent will play a critical role in optimizing order flow, minimizing TATs, controlling inventory ageing, and ensuring cost-efficient supply chain operations.

Brief Job Description (just an indicative list and not limited to the following)

1. Collaborate closely with the Merchandising Team to understand order requirements and gather all necessary specifications for accurate and timely order execution.

2. Maintain continuous communication with Merchandising to clarify requirements, resolve concerns, and provide order updates.

3. Coordinate with vendors for order fulfillment and ensure clear documentation of order quantities, pricing, timelines, and specifications.

4. Monitor vendor performance, production timelines, and proactively address potential delays or issues.

5. Notify and align with the Quality Control Team for timely inspection at vendor sites, providing them with complete order and quality specifications.

6. Supervise and streamline the Inwarding/GRN process.

7. Address any mismatches or discrepancies during inwarding and collaborate with relevant teams to resolve issues related to quality or quantity.

8. Maintain an accurate stock file with clean and verified GRN costing. Ensure average GRN rate per carat is aligned with vendor agreements and recover any deviations from vendors.

9. Oversee and drive the timely distribution of goods allocated by Merchandising as per SOP.

10. Lead the FGD operations with a focus on delivery accuracy, warehouse readiness, vehicle availability, and customer satisfaction.

11. Optimize stock levels maintained at SCM

12. Drive cost-efficiency in logistics operations, aiming for a 20% reduction in logistics unit cost through streamlined processes, automation, and integration.

13. Implement initiatives to reduce packaging costs by 15% through better material usage and vendor negotiations.

14. Manage and improve Repairs Turnaround Time (TAT) as per company goals.

15. Closely track inventory ageing across SCM and ensure compliance with ageing norms as agreed from time to time.

16. Ensure timely and accurate updates of all operational agreements in the ERP/system.

17. Lead a cross-functional team of PPC, FGD, Repairs and inwarding executives. Assign measurable goals and drive an agreed quarter-on-quarter improvement in per-person output.

Skill Required

1. Graduate/Postgraduate in Supply Chain, Operations, or a related field.

2. Minimum 10-15 years of experience in PPC, Vendor Management, Distribution, or Logistics, preferably in the Jewellery or Retail sector.

3. Proficiency in ERP systems such as AX, SAP, or equivalent.

4. Strong leadership, analytical, and stakeholder management capabilities.

5. Ability to work under tight timelines and in a dynamic retail supply chain environment.

6. Strong problem-solving skills and the ability to resolve issues in a timely manner.

7. Proficiency in using relevant software and tools for production planning and vendor management.

Regards,

Ankita Ghadigaonkar

Assistant Manager Talent Acquisition

P: 022 66807777 M: 88283 00920

E: ankita.ghadigaonkar@orra.co.in

A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Role: Supply Chain Manager
Industry Type: Gems & Jewellery
Department: Procurement & Supply Chain
Employment Type: Full Time, Permanent
Role Category: SCM & Logistics
Education
UG: Any Graduate