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Full job description
Job Title: Customer Support Executive

Working Days: 5 days a week

Experience: Fresher to 1 year

Location: Delhi

Salary: ₹20,000 – ₹30,000 in-hand

Roles & Responsibilities:

Handle customer queries via calls, emails, and chat support.

Provide accurate information and resolve customer concerns efficiently.

Maintain records of customer interactions and follow up on unresolved issues.

Assist in onboarding new customers and guiding them through processes.

Collaborate with internal teams to escalate complex issues.

Ensure high customer satisfaction through professional communication.

Adhere to company policies and service standards.

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Benefits:

Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid time off
Provident Fund
Work from home
Schedule:

Fixed shift
Monday to Friday
Night shift
US shift
Supplemental Pay:

Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Application Question(s):

How much do you rate your English Communication Skill out of 10?
What’s your total experience in Voice Related roles ?
What’s your current in-hand salary?
Are you ok with Sales role with Higher incentives ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

Fluent English ? (Preferred)
Location:

Delhi, Delhi (Preferred)
Work Location: In person