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Director Operations
Full-Time
Negotiable
Director of Operations
04/24/2025
Closes:
06/24/2025
[Goregaon_Mumbai-Maharashtra, Mumbai-Maharashtra, India]
Views: 2
Job Info
No of Jobs:
1
Posted:
04/24/2025
Apply Before:
06/24/2025
Gender: Any Gender
Age in Years: Any Age
Language:
Working Days: 5 days Working
Shift Timings: Night Shift
Experience: 10-15 Years
Benefits:
Pay Type: Fixed
Joining Fee Req. from Candidate: No
Work Location: Work From Office
Qualifications: Post Graduate
Industry: Others
Address For Walk-in- Interview: Goregaon_Mumbai, Maharashtra
Description
- Full job description
GO TO CURRENT OPENINGS
Job Summary:
Organize and oversee the daily Marketing Operations to ensure the business is well-coordinated and performing efficiently as well as effectively - Maximize efficiency and effectiveness of operations through extensive process analysis and interdepartmental collaboration
- Work closely with stake holders (Offshore & Onshore) to plan and manager the overall business success strategy
Key Responsibilities : - Accountable for meeting key business metrics like Productivity, Quality, SLA, etc.
Defining measures of success of each process and track it to showcase the performance of the overall team.
Liaise with superior to make decisions for operational activities and set strategic goals
Collaborate with the leadership team to build an environment of collective responsibility and accountability
Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
Translate business requirements and hypotheses into analyses and insights to aid business decision making
Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements
Oversee customer support processes and organize them to enhance customer satisfaction
Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
Play a leading role in driving career progression of the team
Requirements and Key Skills :
Proven experience as Director of Operations or equivalent position
Through knowledge of Digital Marketing
Excellent organizational and leadership abilities
Outstanding communication and interpersonal skills
Experience in Project management with a high level of integrity.
Qualifications & Experience :
Postgraduate with superior academic record
15+ years of overall experience with minimum 5+ years of proven experience of operations management at a Sr. leadership position
Location: - Goregaon East, Mumbai – India.
Shift Timings: - Regular Shift – 9:30 AM to 6:30 PM (Mon to Fri)
Flexible to work in a later timing (2 PM to 11 PM) for a few days per month to coordinate with Night Shift team as well as to connect with the US counter parts
