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Full job description
The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets.
Job Description:
Primary Job Responsibilities Include:
Serving as the Operations point of contact for projects in all phases of data collection.
Lead & coordinate all aspects related to operational task during different project stages – questionnaire best practices, programming escalations, translation house, Sample vendors, project checklists, and project progress report
Monitoring communications (email and other mediums) for project requests from clients and internal teams
Maintaining regular communication with internal and external stakeholders to relay deadlines and project milestones
Ownership of project management spreadsheet/tools to track & communicate project status to internal operations users
Field management: Manage survey data collection process by actively managing field and coordinate with sample partners and researchers on field progress.
Individual should be well verse with field activities such as daily, weekly field report, final field report, Open end cleaning, Invoicing with sample vendors etc.
Individual must be aware of calculation and tracking of field metrics like IR and LOI
Actively coordinating with sample vendors to ensuring timely closure of project field.
Escalating project prioritization or timeline concerns as per the escalation process

Soft-Skills required:
Ability to multi-task, with a proven track record of meeting deadlines and working under tight time constraints
Strong attention to detail
Ability to work with minimal supervision
Flexible and able to prioritize/re-prioritize tasks within extremely fluid situations

KSC for this role:
Bachelor’s or Postgraduate’s Degree.
2-5 years of experience in project and field management in Quantitative/Primary research.
Experience with Decipher and sampling platform to manage field.
Knowledge of different types of ‘Quotas’ used in quantitative research.
Proven project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
Familiarity with industry standards and best practices for quality control and data integrity.
Excellent communication and interpersonal skills, with the ability to engage and motivate panelists.
Knowledge of statistical analysis and sampling methodologies is a plus.
Ability to work collaboratively in a fast-paced, dynamic environment.
Time Zone
Work in client specific time zones (PST, EST, CST).

Location:
DGS India – Mumbai – Thane Ashar IT Park
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent