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Full job description
Job Title: Tele Caller
Location: Adambakkam
Experience: 0 – 2 Years
Employment Type: Full-Time

About the Role

We are looking for a confident and goal-oriented Tele Caller to join our team. The ideal candidate will have excellent communication skills, a polite and persuasive nature, and a passion for connecting with people. Whether you’re a fresher or have up to 2 years of experience, this is a great opportunity to build your career in sales and customer engagement.

Key Responsibilities

Make outbound calls to potential or existing customers to explain products/services.
Answer incoming calls and resolve customer queries in a professional manner.
Maintain a database of customer information and update call records regularly.
Follow up on leads and convert inquiries into appointments or sales.
Maintain positive relationships with clients through regular follow-ups.
Meet daily/weekly/monthly targets and call quotas as assigned.
Handle customer feedback and escalate issues to the appropriate departments when necessary.
Requirements

0–2 years of experience in telecalling, customer service, or a related field.
Excellent verbal communication skills in [English / Tamil / Hindi / etc. as applicable].
Good listening skills and the ability to handle rejection.
Basic computer knowledge and experience using MS Excel/CRM tools.
Confidence, patience, and a positive attitude.
Nice to Have

Prior experience in telesales, customer support, or lead generation.
Ability to speak multiple regional languages.
Familiarity with CRM software and call tracking systems.
What We Offer

Friendly and supportive work environment
On-the-job training and mentoring
Attractive incentives and performance-based bonuses
Career growth opportunities within the company
To Apply:
Apply through Indeed or Send your resume to shameema@pephands.com for more details.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 – ₹23,000.00 per month

Benefits:

Flexible schedule
Paid time off
Schedule:

Day shift
Language:

Hindi (Required)
English (Preferred)