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Job highlights
Experience in laboratory information system (LIS) data entry and sample accessioning
Register samples, handle client queries, coordinate payments, maintain confidentiality, and ensure smooth lab operations

Job description
Role & responsibilities

Sample Accessioning: Register and accurately enter all patient, sample, test, and billing details in the LIS.
Customer & Client Coordination: Handle queries through phone, WhatsApp, and email; coordinate with patients, patient coordinators, doctors, and credit clients.
Query Resolution: Handle and resolve queries related to samples, tests, reports, TAT, and other laboratory services in a timely and professional manner.
Test Information: Provide accurate information regarding laboratory tests, sample requirements, TAT, and other laboratory services.
Payment Coordination: Manage payment follow-up for cash clients, submit daily payment reports to the Finance team
Confidentiality: Maintain strict confidentiality and integrity of patient information, medical records, and laboratory reports. Information must not be shared with unauthorized persons.
Operational Coordination: Coordinate with internal departments for smooth workflow and timely resolution of operational issues.
Other Duties: Perform any other duties assigned by the Reporting Manager or Consultants.

Preferred candidate profile

Role: Imaging & Diagnostics – Other
Industry Type: Medical Services / Hospital (Diagnostics)
Department: Healthcare & Life Sciences
Employment Type: Full Time, Permanent
Role Category: Imaging & Diagnostics
Education
UG: Any Graduate