Jobs

Job description

We are looking for a highly skilled and experienced Regional Manager to lead our Internal Control and Quality team in Patna. The ideal candidate will have 11-35 years of experience in the banking or financial services industry.

Roles and Responsibility
Conduct structured and periodic investigations to ensure process adherence in microfinance branches.
Gather field intelligence and customer insights from quality assurance executives.
Act as a quality custodian across branches, analyzing reports and suggesting corrective actions.
Ensure 100% quality compliance against quality team observations within specified timelines.
Take disciplinary action against deviant behavior or deliberate process lapses.
Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues.

Job
CA / MBA Finance degree with a strong academic record.
Minimum 11 years of experience in internal control and quality management.
Possess strong knowledge of credit functions, micro enterprise loans, and market research.
Demonstrate excellent communication and coordination skills.
Ability to work effectively with cross-functional teams and support business functions.
Strong analytical and problem-solving skills with attention to detail are essential.