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Customer Service Associate
Job Type Full-Time category Customer Service salary 100,000 - 200,000 ₹ / Per Year End dateCloses: 06-12-2026
Location Kolkata, West Bengal, India
Job Info
No of Jobs: 1
Posted: 07-10-2026
Apply Before: 06-12-2026
Gender: Any Gender
Age in Years: Any Age
Working Days: 6 days Working
Shift Timings: Day Shift/General Shift
Experience: Fresher
Pay Type: Fixed Plus Incentive
Joining Fee Req. from Candidate: No
Work Location: Work From Office
Qualifications: Class 12 Pass
Description

We are looking for a FRESHERS to join our team at Pemlix Technology Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 – ₹14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Maintain accurate records of customer interactions and follow-ups
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:

The minimum qualification for this role is 12th Pass and 0 – 1 years of experience. You will be responsible for lead generation and training will be provided by company no hidden charges, Candidates must be open to a 6 days working week during the Day shift.
 

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