Jobs

Job DescriptionWe are looking for a Customer Support Executive to join our team at Selenium Solution (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹14,000 – ₹15,000 and opportunities for growth. Key Responsibilities:   Handle customer calls professionally and efficiently. Address customer queries, resolve concerns and manage complaints. Keep records of customer interactions and follow up when required. Provide customers with accurate information to help resolve their issues. Meet performance targets and work with other departments to manage complex issues.   Job Requirements: The minimum qualification for this role is below 10th and 0 – 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift. Other DetailsIncentivesNoNo. Of Working Days6BenefitsPFShiftDayContract JobNoSalary₹ 14000 – ₹ 15000 

Job DescriptionWe are looking for a Email & Chat Process Executive to join our team at Hirenza Talent Solution. The role offers ₹ 18,000 – ₹ 23,500 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements: The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Job DescriptionWe are looking for a Email & Chat Process Executive to join our team at Hirenza Talent Solution. The role offers ₹ 18,000 – ₹ 23,500 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements: The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Job highlightsExperience in jewellery manufacturing and proficiency in MS Excel and ERP/CRMManage B2B client communication, coordinate with multiple teams, process and track orders, and maintain MIS reports Job descriptionHandle B2B client communication and relationship management.Coordinate with Sales, Production, QC, Packing & Dispatch teams.Process and track customer orders from booking to dispatch.Follow up with clients regarding order status, delivery and pending requirements.Handle customer queries and resolve issues through internal coordination.Maintain customer records, order details and MIS reports in Excel/ERP. Required Skills: Good communication and client coordination skills.Strong follow-up and organizational abilities.Good knowledge of MS Excel; ERP/CRM knowledge preferred.Jewellery manufacturing experience will be an advantage.Smart, presentable and detail oriented.Role: Operations – OtherIndustry Type: Gems & JewelleryDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: OperationsEducationUG: Any GraduatePG: Any Postgraduate

ob highlights2+ years experience in CRM and payment collection with knowledge of tally and ledgersManage customer accounts, follow up on payments, reconcile accounts, coordinate with teams, and update CRM/ERP systems Job description  Job Responsibilities: * Manage customer accounts and maintain strong client relationships. * Follow up with customers for outstanding payments through calls, emails, and WhatsApp. * Ensure timely collection of payments and maintain accurate payment records. * Coordinate with the Sales, Accounts, and Dispatch teams to resolve payment-related queries. * Reconcile customer accounts and monitor outstanding receivables. * Prepare daily, weekly, and monthly payment collection reports. * Handle customer queries professionally and provide prompt resolutions. * Update CRM/ERP systems with customer interactions and payment status. Required Skills: * Minimum 2 years of experience in CRM, Customer Relationship Management, or Payment Collection. * Excellent communication, negotiation, and follow-up skills. * Basic Accounting Knowledge of tally and ledgers. * Strong customer-handling and relationship management abilities. * Proficiency in MS Excel and ERP/CRM software. * Good organizational skills with attention to detail.   Role: Customer Success, Service & Operations – OtherIndustry Type: Gems & JewelleryDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations – OtherEducationUG: Graduation Not Required 

CRM & Telephony Implementation ExpertCompany: SolarSquare EnergyLocation: Pune / MumbaiExperience: 6–10 YearsWork Mode: Full-time | On-siteJob Type: Full-time About SolarSquare SolarSquare is building the technology backbone of its sales engine and is looking for a hands-on CRM & Telephony Implementation Expert to own and scale its CRM + telephony ecosystem. The immediate mandate is to integrate Ozonetel with SolarSquare’s in-house CRM and build a scalable system that can support high-volume sales operations. Key Responsibilities Own the end-to-end architecture and implementation of the CRM + telephony stack.Integrate Ozonetel with the in-house CRM using REST APIs, webhooks and middleware.Ensure call logs, recordings, dispositions and agent activity are captured accurately in the CRM.Configure and manage CTI, IVR, call routing, queues, campaigns, agent mapping and call journeys.Build automation for lead allocation, dialling, follow-ups, retries and meeting scheduling.Design monitoring, reconciliation, retry mechanisms and error handling for system reliability.Manage telephony and technology vendors including evaluation, commercials, contracts, SLAs, escalations and renewals.Work closely with Engineering, Product and Sales teams to deliver and scale solutions.Troubleshoot issues across API, data, application and platform layers.Required Skills & Experience 6–10 years of hands-on experience across CRM, telephony and systems integration.At least 2 end-to-end CRM + telephony implementations personally delivered from architecture to production.Strong knowledge of CTI, IVR, call routing and complete call lifecycle.Hands-on experience with: REST APIsWebhooksJSONAuthenticationMiddlewareExperience integrating telephony with custom-built CRM platforms.Working knowledge of SQL and system architecture.Strong debugging and problem-solving skills.Experience in vendor management, commercial negotiation and stakeholder management.Ability to independently own technical problems and drive solutions end to end.Preferred Skills Experience with one or more of: Ozonetel | Exotel | Twilio | Ameyo | Knowlarity | Similar Cloud Telephony / Contact Centre Platforms Ideal Candidate We are looking for someone with a strong builder mindset, technical depth, commercial understanding and high ownership. The ideal candidate should be comfortable moving between: Business Requirement → Solution Architecture → API Integration → Telephony Configuration → Testing → Production → Monitoring → Vendor Management What You Will Build SolarSquare operates across 20+ cities and continues to scale. You will help build a CRM + telephony ecosystem that is reliable at today’s scale and capable of supporting significantly higher volumes in the future. Application Candidates are requested to share: Updated CVCurrent locationCurrent CTCExpected CTCNotice periodA short note on 2 CRM + telephony implementations personally delivered by youApply: pratiksha.j@solarsquare.in 

We are looking for a FRESHERS to join our team at Pemlix Technology Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 – ₹14,000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient mannerMaintain accurate records of customer interactions and follow-upsWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob Requirements: The minimum qualification for this role is 12th Pass and 0 – 1 years of experience. You will be responsible for lead generation and training will be provided by company no hidden charges, Candidates must be open to a 6 days working week during the Day shift. 

We are hiring Freshers for Behala Taratala location, training will be provided, fixed shift mon – sat 1-10 pm Incentives and perks will be discussed on call. Job DetailsRole International Non-voice RepresentativeIndustry Type / Category BPO / Call Centre / ITESEmployment Type FULL TIMEExperience Required 0-1 YearKey Skills English CommunicationComputer knowledgeCommunicationFast learnerCustomer Handling 

Job highlightsExperience with payment processing including cheque, RTGS, NEFT, and TDS paymentsManage statutory compliance payments, cash book handling, and payment processing Job descriptionJob Description1) knowledge of payment cheque/rtgs/neft2) tds payment3) statutory compliances payment4) cash book handling5) word and excelRole: Accounts Payable ExecutiveIndustry Type: Hardware & NetworkingDepartment: Finance & AccountingEmployment Type: Full Time, PermanentRole Category: Accounting & TaxationEducationUG: Any Graduate 

Job DescriptionCustomer Support Executive – Digitide Solutions Limited We are hiring Customer Support Executives to handle customer queries, provide timely assistance, and maintain accurate records. Candidates should have good communication and basic computer skills. Key Responsibilities: Handle customer queries and provide appropriate support.Update customer details and maintain records.Coordinate with internal teams to resolve issues.Ensure accuracy of data and documentation. Requirements: 12th Pass / Graduate Experience : Good English Communication Age: 18–35 Years. Other DetailsIncentivesYesNo. Of Working Days6BenefitsCab, PF, Medical BenefitsSkills RequiredComputer Knowledge, Domestic Calling, International Calling, Outbound/Cold CallingShiftDayContract JobNoSalary₹ 20000 – ₹ 35000